ck44 aps Privacy Policy

ck44 aps is an online gaming and betting platform serving users in Bangladesh. We believe that protecting your personal information is a core responsibility. This privacy policy explains what types of information ck44 aps collects, how that information is stored and used, and in what circumstances it may be shared with third parties.

This policy applies to the ck44 aps website, mobile application, and all related services. To learn about other terms related to using our services, please read our Terms and Conditions, which contain full guidelines on account use, bonuses, and payments.

In this policy, "we" and "our" refer to the entity operating ck44 aps, and "you" and "user" refer to any person who accesses or uses our platform.

We collect various types of information when you register on and use the ck44 aps platform. This information falls into two main categories — first, information you provide directly, and second, information collected automatically through your use of the platform.

2.1 Information You Provide Directly

Information you give us when creating an account, processing payments, and using support services:

• Full name and date of birth (for age verification — all services are for users aged 21+)
• Mobile number and email address
• National ID or passport details (for identity verification)
• Payment account details (bKash, Nagad, Rocket, Upay numbers or bank account details)
• Login credentials (username and encrypted password)
• Information given to our support team via live chat or email

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2.2 Automatically Collected Information

When you use our website or app, the following information may be recorded automatically:

• IP address and device identifier
• Browser type, operating system, and device model
• Login time, session duration, and navigation patterns
• Records of which pages were visited and which games were played
• Transaction history — deposits, withdrawals, and betting activity
• Data collected through cookies and similar tracking technologies

ck44 aps uses your information only to operate the platform and improve your experience. Your information is not sold to any commercial third parties.

3.1 For Service Delivery

• Account creation, verification, and management
• Processing deposits and withdrawals (minimum deposit ৳100, minimum withdrawal ৳800)
• Applying bonuses and promotional offers
• Maintaining game history and transaction records
• Managing VIP membership and providing weekly cashback

3.2 Security and Fraud Prevention

• Detecting suspicious transactions or access patterns
• Ensuring account security and preventing unauthorized access
• Age verification — preventing registration by users under 21
• Preventing multiple account creation or bonus abuse

3.3 Support and Communication

• Resolving your issues through 24/7 live chat and email support
• Sending important notifications related to your account
• Providing information about payments or bonuses at your request

3.4 Platform Improvement

• Analyzing user behavior to improve games and the interface
• Identifying and resolving technical issues
• Checking service quality and testing new features

ck44 aps does not sell or give away your personal information to third parties. However, in certain situations, limited sharing of information may be necessary:

4.1 Payment Processors

To complete deposits and withdrawals, we share relevant transaction information with bKash, Nagad, Rocket, Upay, and bank transfer providers. This information is used only to complete the payment process, and each payment provider's own privacy policy applies.

4.2 Technology and Service Partners

We work with trusted technology partners for game operations, website hosting, cybersecurity, and analytics. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

4.3 Legal Requirements

If there is a legal direction from a competent authority or a court order, ck44 aps may be required to provide relevant information. In such cases, we will provide only what is legally required and will attempt to notify you in advance, where legally possible.

4.4 Business Transfers

In the event of any business restructuring or merger involving ck44 aps, user information may be transferred to the new entity. However, the same privacy standards will remain binding in such cases, and users will be notified in advance.

The ck44 aps website and app use cookies and similar technologies. These are small data files stored in your browser or device that help improve your experience on the platform.

5.1 Essential Cookies

These cookies are essential for the platform's core functions. They are used to maintain login sessions, perform security verification, and process payments. Disabling these cookies will disrupt many of the platform's functions.

5.2 Performance Cookies

These cookies help us understand which parts of our website are used most and which pages have issues. This information is collected in aggregate, without identifying any individual user.

5.3 Managing Cookies

You can control cookies through your browser settings. Keep in mind, however, that disabling certain cookies may affect the functionality of the ck44 aps platform.

ck44 aps takes industry-standard technical and organizational measures to protect your personal information. Our security practices are reviewed and improved regularly.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption — ensures maximum security in data transmission
• Passwords are stored in encrypted form — no staff member can view them
• Automatic alerts and account lock on suspicious login attempts
• Payment information is stored on a separate, secure server
• Regular security audits are conducted

6.2 Organizational Security

• Only authorized staff may access user information
• All staff work under confidentiality agreements
• Staff receive regular training on data protection
• Procedures are in place to quickly detect and respond to data breaches

Please note that 100% security on the internet cannot be guaranteed. You also bear responsibility for keeping your login credentials private and using the platform safely.

ck44 aps retains user information for as long as it is needed. All information is retained while an account is active and is used to provide services.

Even after an account is closed, certain information may need to be retained for a specified period to meet legal obligations, resolve disputes, and prevent fraud. In particular, transaction records and identity verification information are retained as required by law.

Information that is no longer needed is securely deleted or made unreadable, so that it cannot be recovered in any way in the future.

Every user registered with ck44 aps has certain basic rights to control their own information.

8.1 Right to Access Information

You can contact our support team at any time to find out what information we hold about you. Submit a request via live chat or email, and we will inform you after verification.

8.2 Right to Correct Information

If any information stored in your account is incorrect or outdated, you can request a correction from the support team. Additional proof may be required when changing identity verification information.

8.3 Right to Request Deletion

You may request to close your account and have your information deleted. However, due to legal obligations, certain information may need to be retained for a specified period.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can turn them off through your account settings or by contacting the support team. However, important account-related notifications will always be sent.

For any request related to your data rights, please contact our 24/7 support service. To learn about deleting responsible gaming-related information or account restrictions, see our Responsible Gaming Guide, which contains full details on self-exclusion and setting limits.

All services on ck44 aps are for users aged 21 or older only. We do not knowingly collect or process information from anyone under the age of 21.

An age verification process is carried out at registration. If it becomes known for any reason that a user is under 21, their account will be closed immediately and the related information will be deleted.

If you believe that a minor is using this platform, please notify our support team immediately.

ck44 aps reserves the right to change this privacy policy when necessary. Changes may be made to the policy due to service improvements, technical changes, or legal requirements.

For significant changes, users will be notified in advance by email or through a notification on the platform. Continued use of the ck44 aps platform after any changes will indicate that you have accepted the updated policy.

The latest version of this policy will always be available on this page. You are advised to check this page regularly. For more information about other policies and rules on the site, visit our About Us page, which describes ck44 aps's mission and values.

If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team. We are available 24/7 in both Bengali and English.